Terms Conditions

General Conditions and Terms of Sale

 

Minimum Order

There is a $100 minimum order requirement, any orders falling under this amount may incur a $25 below minimum charge. 

Pricing

All pricing is in US Dollars and is subject to change without notice.  Our policy is to provide a 30 day notice whenever possible. 

Freight

Freight will be prepaid and added to invoice unless the customer requests a preferred carrier and collect account number. 

Payment Terms

Net 30 days with approved credit, otherwise will be set as a prepaid account. 

License Verification

Healthcare facility validation is currently required in the following states; Alabama, California, Georgia, Iowa, Kentucky, Louisiana,

New York, Oregon, South Carolina, Vermont, and Washington.    

Private Label Orders

Private label orders are non-cancelable and non-returnable. 

Returns

Returns without prior written authorization from Ambu Inc.’s Home Office will not be accepted at our receiving dock.

Merchandise damaged in shipment is not acceptable for return. The carrier is responsible and should be contacted by the customer.

Only merchandise in saleable condition, in its original carton, will be considered for return.

A 15 % restocking charge will be administered against all approved returns within 30 days of invoice.

A 25 % restocking charge will be administered against all approved returns within 31 to 180 days from the date of invoice.

A 30 % restocking charge will be administered against all approved returns within 90 days of invoice for products that are made to order.

Discounted merchandise and merchandise sold over 180 days will not be acceptable for credit. 

Warranty Guarantee

Ambu Inc. warrants its products to be free from defects in workmanship and materials for one (1) year from date of purchase, when

used in accordance with recommended procedures.  Should any product be found defective, contact customer service to obtain a

return authorization number prior to returning.  Repair or replacement will be made at no charge.